Preparing for your Visit
Prepare for Your Visit
Prepare for a visit: Everyone entering our facilities is screened, and visitors are limited. Face coverings are mandatory. Please contact us first before going to any of our locations. For some needs, you may be able to get care at home by phone or video.
Your Safe Care is Our Mission
If you are experiencing a medical or psychiatric emergency, please call 9-1-1 or visit an emergency room closest to you.
VA continues to be cautious as we move into the next phase of resuming additional face-to-face appointments and procedures; the following policies remain in effect:
- Visitation Policy: No visitors are allowed, although exceptions may be made in advance for end-of-life or other concerns on a case-by-case basis.
- Designated Caregiver/Support Person for Outpatient Appointments or Procedures: One designated caregiver/support person can accompany patients requiring physical or cognitive assistance. Any caregiver or support person needs to be preapproved by your provider before your visit. If you have an upcoming medical procedure, we ask that your support person/driver wait in the designated location or in their vehicle. One of our employees will keep them informed of your progress and when it’s time to pick you up.
- COVID-19 Screening: All individuals must pass COVID-19 screening prior to entry to our facilities. Veterans with COVID symptoms will be referred for a clinical evaluation. All other individuals who have COVID-19 symptoms will not be allowed in our facilities.
- Masks: Appropriate masks must always be worn while in our facilities.
Read More at Miami VA Healthcare System
